Abstract
<jats:p>The monograph is devoted to the institution of out-of-court settlement of legal disputes by the public administration. For the first time, it provides a comparative analysis of industry-specific methodological approaches to the study of the administrative procedure for resolving legal disputes, contributing to the expansion of the existing understanding of its regulatory properties and functionality. It is shown that the administrative procedure for resolving legal disputes is a complex interdisciplinary institution. The procedural form of administrative complaint resolution in accordance with the legislation of the post-Soviet countries has been studied in detail. Based on a detailed analysis of the most pressing problematic issues of the use of information technology in appealing decisions of public authorities, actions (inaction) of their officials, the main components of the mechanism for resolving administrative complaints in the context of digitalization have been identified and described. For legal scholars, practicing lawyers and experts, employees of state and municipal authorities, teachers, students, postgraduates and anyone interested in studying theoretical and practical issues of administrative dispute resolution.</jats:p>