Abstract
<jats:title>Abstract</jats:title> <jats:p>This chapter explores the critical role of managerial coaching skills in performance management (PM), especially as PM has evolved from stand-alone performance appraisal to an ongoing process. Emphasis is placed on conceptualizing coaching as nondirective behavior that empowers employees to solve problems and develop solutions independently. This nondirective behavior requires managers to possess and apply skills related to active listening and asking questions. The chapter highlights the importance of coaching in employee development, the confusion surrounding the concept of coaching, and the intersection with other PM activities, such as goal and expectation setting, with a particular emphasis on the interplay between coaching and feedback. It also reviews research on predictors of managerial coaching effectiveness as well as the impact of coaching. The chapter concludes by identifying areas needing further research.</jats:p>